Book your appointment ONLINE or by phone 03 441 0580
Book ONLINE or phone 03 441 0580
Appointments available 7.00am to 7.00pm Monday to Friday.
Exact daily hours in ‘Contact Us’
Queenstown Physiotherapy understands that when you are in pain you want to get back to the things you love as soon as possible.
Physiotherapy helps restore movement and function when someone is affected by injury, illness or disability.
Our services include:
Sports Injuries
Orthopaedic Rehabilitation
Post-operative Rehab
PINC & STEEL Cancer Rehab Physiotherapy
For your convenience, we have two clinics located in Queenstown and Frankton. Our Queenstown clinic has a full gym which allows us to support you with muscle retraining and strengthening.
Our team is dedicated to the provision of quality treatments to ensure you can get the most out of the paradise we live in.
COVID-19
- Please do not attend your appointment if you have symptoms of cough, cold or ‘flu. Please phone to reschedule, or we can change your appointment to a Telehealth video consultation (there is no ACC surcharge for Telehealth consultations).
- Please do not attend your appointment if you have been advised to self-isolate or if you are awaiting Covid-19 test results.
– TWO HANDY LOCATIONS –
QUEENSTOWN – 9 Isle Street
Situated in the centre of town, our Queenstown clinic is directly above the Queenstown Medical Centre at 9 Isle Street. Our Queenstown clinic physios are available 5 days a week Monday to Friday.
FRANKTON – 2/24 Hawthorne Drive (Ramada building)
Located in the Ramada Building at 2/24 Hawthorne Drive. Our Frankton clinic physios are available 5 days a week Monday to Friday.
FREQUENTLY ASKED QUESTIONS
WHAT TO EXPECT
All our appointments are 30 minutes.
A thorough history of your pain or injury will be taken and then physical tests assessed to confirm a diagnosis. We aim that you will leave with a diagnosis, understanding of what is wrong, and a plan of how we are going to treat your injury or pain and how long it will take.
Education on how to unload injured tissue or avoid aggravating activities/postures will ensure you play an active role in your recovery process and long-term results. Home exercises are provided so your rehabilitation continues into your daily life after you leave the clinic.
APPOINTMENT INFORMATION
If it’s your first appointment with us or a new injury, please come 10 minutes early to your appointment to complete the paperwork. If you already have an ACC claim, please bring the claim information with you to your appointment.
You do not need a doctor’s referral to see our physios. Simply contact us directly to make an appointment.
We send out text reminders the day before to help you remember when and where your appointment is.
WHAT IS THE CANCELLATION POLICY?
We require 4 hours’ notice in order to cancel your appointment. Late cancellations or unattended appointments will incur a $30 fee. To cancel your appointment, simply call us on (03) 441 0580 (you can leave a voice message after hours), reply to our text reminder message or send us an email.
IS THERE PARKING AVAILABLE?
Please note there is ongoing roadworks and road closures near our Isle Street clinic so please allow time to find parking before your appointment. At our Queenstown Clinic, there is free on-road parking directly outside for 180 minutes if you can find a space. Please note the downstairs car park is for Queenstown Medical Centre patients ONLY and not for physiotherapy. A code is required directly from them to open the barrier otherwise fees apply. Paid parking is available in various car parks nearby including the Man Street carpark. Please see QLDC website for location, times, and prices.
At our Frankton Clinic, there are 120 minutes of free parking outside.
WHAT IS ACC?
ACC stands for Accident Compensation Corporation. If you are a New Zealand resident or a visitor to New Zealand, part of your physiotherapy treatment may be covered by ACC. Most physical injuries are covered by ACC if they are caused by an accident or an external force to your body, whether it happened playing a sport, at work, in a motor vehicle crash or tripping and falling onto the ground. For more information or to see if your injury might be covered by ACC, please see www.acc.co.nz
PRICING – Queenstown & Frankton Clinics
- ACC Approved Consultation
- $45
- Private Initial Consultation
- $90
- Private Follow-up Consultation
- $85
Prices are shown for New Zealand Residents / Citizens.
Non-resident consultation charges are available on request.